Helsinki Airport (HEL) Passenger Amenities, Water Refills & Nursing Pods
Helsinki, Finland · In-Terminal Passenger Guide
Find essential traveler amenities at Helsinki Airport (HEL) in Helsinki: water bottle refill stations, Mamava lactation pods, indoor service animal relief areas, ATMs, and luggage storage.
Amenities at Helsinki Airport
Airport & Parking Info
📍 Terminal 2 · Before security T2 - Arrivals hall
We are happy to help you in all airport related matters. Call, visit or contact us on customer service pages . Dining Shopping Services and facilities Real-time arriving and departing flights Public transportation: train, buses and taxis Parking Parking with a disabled parking permit Security check and packing instructions You can even pay your parking at our service desk. Cash as well as credit and debit cards are accepted. We also help in challenging situations. We offer for example free assistance service if your car does not start after the trip.
Alamo
📍 Terminal 2 · Before security T2 - Arrivals
Alamo Rent A Car is an international car rental chain which serves customers round the globe. Our comprehensive vehicle range has the right rental car for your needs, at competitive prices. In addition to cars of all sizes, we offer minibuses and vans. Our range also includes electric cars. We want to ensure that your journey is as smooth as possible – whether you are travelling for business or pleasure. Our customer service employees, fluent in several languages, help you to acquire the additional services you need. You can also rent a car for a longer period. Contact us and we will help you to find the best option. Welcome!
Art Gallery
📍 Terminal 2 · Non-Schengen area (Gates 37-55) - Near gate 42
The light-filled gallery hosts regularly changing exhibitions. The space invites you to stop and look at art while waiting for your flight. Free admission. Would you like to showcase your visual art or photography works in a unique and international environment? Please contact us by using our customer service contact form .
Art: Helman Heilahdus
📍 Nearby airport - Helsinki Airport railway station
Helman Heilahdus ("A Sway of the Hem") delights passengers and commuters at Helsinki Airport railway station. The panoramic two-part work by artist Aarne Jämsä is located in the platform area of the railway station, 45 metres below ground. The work depicts pleated fabric, lace and sequins. The sheets have been mounted on rock on both sides of the platform. Jämsä's original drawing was done in coloured pencil, and the forms have been modified by computer to the new measurements and printed on aluminium sheets. The end result is about 690 square metres of meticulous drawing. The work is over seven metres high and it is one of the largest works of art in Finland.
Art: Skydreamer
📍 Nearby airport - Lentoasemantie
Lindfors’s 16-metre-tall sculpture moves in the wind like a giant weather vane. The sculpture is made of stainless steel, and its massive sail not only works as its source of energy but also as a big screen. The projectors attached to the creature’s wings reflect messages for guests arriving at the airport. According to Lindfors, the work of art is a flying fantasy that will eternally and unpredictably keep on moving above us, fuelled by the wind. The winged sculpture resembles a bird, which is a symbol of aviation and communication bringing together different nations. It is especially well suited for the airport, especially now that Helsinki Airport is renewing and expanding through Finavia’s significant development programme. The Skydreamer sculpture as the symbol of the airport is a continuum for Finavia’s Art Port concept that aims at offering passengers new and surprising services. Airport experiences are a great way of standing out among other possible international transfer airports. Art also has a positive effect on passengers’ satisfaction, which is why it also forms a part of developing Finavia’s customer experience. The name of the artwork, Skydreamer, was found through an open competition. The winning suggestion was made by Ulla Madetoja from Vantaa. The airport also has another work of art by Stefan Lindfors, Concorde . In addition, he has also designed the Aviator Solaris sculpture at Vaasa Airport.
Assistance call points
📍 Terminal 2 · Before security T2 - Terminal, parking halls, train station (see specific locations below or on the map)
The assistance call points can be found in the following locations: Parking garage: P2 at level 1 P3 A side at level T P3 B side at level -1 P5 A side at level 2 P5 G side at level 2 Terminal check-in area Outside of the terminal, before entering the terminal from bus station At the train station The call points have a telephone connection to the assistance service. Contact the assistance service at least two hours before your flight. Remember that the assistance service should be ordered in advance. How to book assistance service We can give you general information about assistance service by phone +358 800 120 700 (Helsinki airport, 24h).
ATM
📍 Terminal 2 · Non-Schengen area (Gates 37-55) - Gate 40
From users of Finnish cards, the Otto ATMs will not charge any fee. You have to check with your bank or card issuer, if any fees may be charged by them. From users of foreign cards, the ATM will charge the fee of the ATM operator directly. The ATM Access Fee is calculated case-by-case and it is shown in the transaction flow at the ATM.
Aukio
📍 Terminal 2 · Non-Schengen area (Gates 37-55) - Near gate 40
Aukio is located in the Non-Schengen area in the heart of the terminal and serves as an oasis where passengers can wind down and experience Finnish nature. The unique curved 360° LED screen, soundscape and interactive wall projections take visitors on a journey through Finland’s nature and its four seasons. The landscapes change every 10 minutes and include a nightless night on a lake shore as well as a northern winter wonderland lit up by the Northern Lights. The speakers play nature sounds such as birdsong, the rippling of a stream and the whispering of the wind. The interactive screen lets visitors create art using, for example, snowflakes, the Northern Lights and autumn leaves. Aukio is a place where passengers can relax and enjoy a natural atmosphere. The seats have electrical outlets for recharging electronic devices. The restaurants and shops around Aukio sell a wide variety of souvenirs, snacks and meals. Aukio is open to all passengers departing the Non-Schengen area.
Automated Border Control
📍 Terminal 2 · Non-Schengen area (Gates 37-55) - Gates 30-32
Helsinki Airport has dozens of automated border control gates, using which you do not need to wait in lines and can quickly pass through the border. The immigration process takes less than a minute. How to use automated border control gates Take out your passport and remove its possible covers. Remove any eyeglasses and headwear. Walk to the end of an available border control gate and place your passport to the reader. Do not remove the passport from the reader. Look at the screen. The machine compares your face to your passport. Finally take out your passport from the reader. When the gate is open, you can continue your journey. The video shows how the automated border control gates work. The minimum height for using the automated border control gate is 130 cm. Moreover, if you are travelling with a baby or in a wheelchair, go to regular border check. In addition to automated border control gates, you can cross the border using the Finnish Border Guard's service desk. Read more about border checks and immigration process in Finland.
Automated external defibrillator
📍 Terminal 2 · Schengen area (Gates 5-36) - Gate 29
The automation and instructions allow also a layman to use the defibrillator. AED guides the user with audio and visual instructions.
Aviation Museum
📍 Nearby airport - Outside the airport area
Located just outside Helsinki Airport is the Finnish Aviation Museum. Its collection boasts some 80 aircraft and countless other items related to the world of aviation. It is an approximately 20-25-minute walk from the terminal. A taxi to the museum costs approximately 7 euros. For more information, visit the museum's website .
Avis
📍 Terminal 2 · Before security T2 - Arrivals
Our customer service is five-star level. We listen to your needs and make sure that you get the car you prefer with any required additional services. You can move forward safely whether you are traveling for business or leisure. We have passenger cars, minivans, different size vans as well as mini and VIP buses. If your car happens to break down, you get a new car quickly from us. Car for a month or longer? Avis minileasing is a cost-effective way to drive a car without a long leasing contract or owning a car. Minimal rental is only 31 days and you can end the deal whenever you want after that. Avis Preferred Do you want to enjoy our faster priority service? Join our Avis Preferred- loyalty programme for free and keys as well as paperwork are waiting when you arrive to our rental office. In addition to the priority service, you can get car group upgrades and free weekend rentals.
Baby changing facilities
📍 Entire airport - Around the terminal
Changing facilities for children are located in the Departures hall, Arrivals hall and nearby many gates, such as gates 21, 28, 32, 40, and near gate 53. You can change your baby’s nappy at the airport’s toilet facilities using either a separate baby changing room or a baby changing station located in the toilet facilities. Read our tips for travelling with children.
Book Swap
📍 Terminal 2 · Schengen area (Gates 5-36) - Gate 12
Helsinki Airport offers free books to travellers Enthusiastic bookworms and other air passengers who are looking for entertainment now have access to a unique Book Swap point. Book Swap is located in the seating area of gate 12. Passengers can pick up books from the Book Swap point free of charge. At the same time, they can send off their own used books around the world with other passengers by bringing them to the Book Swap point.
Budget
📍 Terminal 2 · Before security T2 - Arrivals
A passenger car, a minivan, a van or a minibus. You decide what kind of car you want and for how long. You can rent a car from just one day up to months. You can also download Budget App form our website to make mobile reservations even easier. Car for a month or longer? Budget Minileasing is a great option when you need a car for over 31 days. It is a flexible and cost-effective choice for long-term car needs.
Clarion Hotel Helsinki Airport
📍 Nearby airport - Taivastie 3
Clarion Hotel Helsinki Airport is located right next to the terminal, with indoor access to the airport, conference centre, spa, restaurant and rooftop bar offering panoramic views. Right next to the terminal The hotel is conveniently situated right next to the airport, and you can access the terminal and train station from the hotel via an indoor walkway. When you stay here, you'll be conveniently situated right by this international travel hub, as well as within easy reach of the growing district of Aviapolis. There are great public transport links to and from the hotel, and you can also easily get here by car. Conference facilities for more than 1000 guests We have the largest conference centre in the area with 21 flexible meeting rooms for all kinds of different needs. We're ready to help you choose a suitable venue for your next board meeting, a stylish gala dinner or business-to-business fair with all the latest technology. Our 826 sqm ballroom "Runway" has an incredible 6-meter-high ceiling which makes it an ideal place to host any kind of large event or exhibition. Rooftop cocktail bar & restaurant with panoramic views Our rooftop cocktail bar and à la carte restaurant, Brasserie NÒR, up on floor 12 offer stunning views to the airport runway. This is an ideal place to come for unique business events and family gatherings with great food in a unique setting! During the summer months, you can soak up some sun on the lovely outdoor terrace as you gaze out across the runway. Rejuvenate body & mind in our wellness area We understand the importance of keeping fit while you're on the road, and you can certainly look forward to a great workout in our well-equipped gym. Our wonderful spa is the ideal place to come after a long day of meetings or to relax before a flight. The spa features a traditional Finnish sauna, a steam room, as well as an outdoor Jacuzzi. Hotel guests are welcome to use the gym free of charge. Entry to the spa is included for guests staying in our suites, while there are additional charges to use the facilities for all other room categories. Read more about our services and book your stay.
Comfort Hotel Helsinki Airport
📍 Nearby airport - Taivastie 1
Welcome to Comfort Hotel® Helsinki Airport, the most vibrant hotel at Helsinki-Vantaa Airport! Whether you're traveling alone for business, with family, or with friends, our hotel is the perfect fit. Our room selection ranges from Compact rooms suitable for solo travelers to XXL rooms designed for larger families, groups of friends, or teams. The XXL room features two bathrooms with showers and four bunk beds, comfortably accommodating up to eight adults. The two bathrooms make morning routines hassle-free for larger groups. We offer a variety of services, including a spacious and bright gym right next to the reception, a self-service laundromat, Barception, and breakfast. Like all Comfort Hotel® properties, we are known for our warm service, digital options, and commitment to environmental sustainability. We are an easy and straightforward choice for your next adventure. Barception At our Barception, you can conveniently check in and out of the hotel. When hunger or thirst strikes, you'll find snacks and drinks available 24/7. Barception is also a great place to relax with a cup of quality coffee or enjoy a pizza and a drink at the end of the day before heading to bed. Gym Feel like working out before or after a long flight? Welcome to our bright and spacious gym. You'll find everything from high-quality exercise machines to free weights and yoga mats. Whether you want to follow your weekly workout routine or have a light session at the end of the day, our gym is open 24/7. Getting to the Airport Hotel Comfort Hotel Helsinki Airport is located next to the airport terminal and can be reached via a walkway from the first floor, right next to the train station stairs. Follow the signs to Comfort from the arrivals hall on the first floor. For detailed directions, see the map or call our reception at +358942414560. Read more about our services and book your stay with ease.
Comfort Hotel Xpress Helsinki Airport Terminal
📍 Terminal 2 · Before security T2 - Arrivals, floor P
From the hotel, you can reach check-in quickly and effortlessly – or step straight into your room to rest after your flight. The hotel is located directly next to the Arrivals Hall on the P-level, so there’s no need to walk long distances with your luggage outdoors or outside the terminal. You are welcome at Comfort Hotel Xpress Helsinki Airport Terminal at any time, with or without a reservation. We are known for our digital services, allowing you to handle almost everything seamlessly online – from booking and check-in to using a mobile key and checking out. Rest between flights You can book a room for one or several nights, or simply for daytime use. There’s no shortage of things to enjoy during your stay. Our welcoming Barception and lounge are open around the clock, offering hot and cold drinks, breakfast items, and light snacks. At reception, you can borrow board games – and we even have a mini golf course! Subject to availability, rooms may also be booked for daytime use between 9:00 and 17:00. These rooms provide the perfect place to relax and recharge before your onward journey. For families, we offer rooms with sofa beds as well as connecting rooms. In addition, the premises of Comfort Hotel Xpress Helsinki Airport Terminal feature RestPods available to all airport visitors. These are designed for short-term relaxation or work. The lockable pods accommodate 1–2 people and include a bed and smart glass, ensuring complete privacy. Getting to the airport hotel The hotel is centrally located on the lower level (P) of the Arrivals Hall. When arriving at the airport or from your flight, simply follow the Comfort Xpress signs starting from the Arrivals Hall (1st floor). A short elevator or stair ride will take you directly to the hotel. For more detailed directions, please check the map or contact our reception. From your room to security in minutes Thanks to the hotel’s location within the terminal, departure is equally effortless. When it’s time for your flight, you can move from your room to security control in just a few minutes. Read more about the hotel services or contact us by phone at +3589 5619 2709.
Culture Stage
📍 Terminal 2 · Before security T2 - By the escalators connecting the airport train station and Helsinki Airport terminal
Projected onto the giant wall by the escalators connecting the airport train station and Helsinki Airport terminal, Culture Stage is a 12-metre wide and 6.5-metre high screen where passengers can enjoy snippets of the world of opera and ballet. The imagery is accompanied by the music of the performances, which is created in the space as a soundscape by loudspeakers mounted next to the screen. The sample performances are recordings from the National Opera and Ballet's repertoire. The performances change regularly, so there is always something new to experience. Culture Stage Program: MORGONSTJÄRNAN Music: Sebastian Fagerlund Libretto based on the novel by Karl Ove Knausgård: Gunilla Hemming Director: Thomas de Mallet Burgess Conductor: Hannu Lintu Johan Reuter: Jostein Niklas Björling Rygert: Arne Jenny Carlstedt: Katherine Helena Juntunen: Solveig Minna-Leena Lahti: Tove Mari Palo: Turid Tommi Hakala: Egil Jere Hölttä: Ole Janne Sihvo: Ramsvik Finnish National Opera Chorus Finnish National Opera Orchestra Recorded at the Finnish National Opera on 18 April 2026 PULSSI: LIPS ON THE GROUND Choreography: Julian Nikosia Music: Jan Oron, Michael Anklin Finnish National Ballet Recorded at the Finnish National Opera and Ballet on 9 May 2026 JOLANTA Music: Pyotr Tchaikovsky Libretto based on Henrik Hertz’s play: Modest Tchaikovsky Director: Anthony McDonald Conductor: Kristian Sallinen Nina Bezu: Iolanta Edgaras Montvidas: Count Vaudémont Recorded at the Finnish National Opera on 22 May 2026 DON QUIJOTE Choreography: Patrice Bart Music: Ludwig Minkus Conductor: Tom Seligman Yuka Masumoto: Kitri Michal Krcmár: Basilio Finnish National Ballet Recorded at the Finnish National Opera and Ballet on 11 March 2026
Customs
📍 Terminal 2 · Before security T2 - Arrivals
Tax Refunds at Helsinki Airport In order to get your tax refund, please follow these steps: Go to Customs Export Clearence service point located at the arrivals hall next to the taxi station. Call for Customs (open 24/7) and be prepared to show your passport, flight information, and the purchases. The customs officer will give you a stamp on your Tax Free Form. You can leave the stamped Form in either Global Blue Mailbox located at gates 13 , 29 and in Non Schengen terminal next to transfer service desk by using Global Blue return envelope or in Planet Mailbox located at gate 29 and in Non Schengen terminal next to transfer desk by using Planet return envelope. Don’t remove the shop receipt from the Form and please fill in your credit card information. Please note that Global Blue does not support prepaid cards for refunding
Drinking water station
📍 Terminal 2 · Gate area
Did you know that you can fill your water bottle for free at the airport? Helsinki Airport has many drinking water stations where you can fill your bottle with fresh drinking water. These are located in the departures hall, arrivals hall and gate area, mainly near the entrances to the toilets. In gate area 1–36, you’ll find refill points near the security control, next to the Transfer Service point, and at gates 20–21. In gate area 37–60, there are dispensers that provide both hot and cold water. The dispensers are located in the gate waiting areas. You can also find the nearest water station and other services on the terminal’s digital map .
Enterprise
📍 Terminal 2 · Before security T2 - Arrivals
Enterprise is one of the largest car rental companies in the world. We operate in more than 90 countries with over 10 000 locations. Superior customer experience is in the center in all what we do. We value customers and employees as much as a member of the family. We will help you to find the most suitable rental car to fulfill your needs. We have large selection of vehicles for different kind of demands and special requirements – whether travelling for business or pleasure. In any kind of occasions we are there for you to make your travel as smooth as possible. Loyalty program Our loyalty program is one way to thank you for choosing us. With Enterprise Plus®, the more you rent, the more rewards you earn. New members can join the free loyalty program at www.enterprise.com
Europcar
📍 Terminal 2 · Before security T2 - Arrivals
Our selection includes high-quality passenger cars, minivans, minibuses, vans, trucks and even electric cars. We offer our clients a versatile car fleet. When the only direction is forward Our road service is ready to help you around the clock if you face any problems. A lease car is the right option for those who spend a long holiday in Finland or are on a long business trip. The minileasing deal is adjusted according to your needs; you can return the car after the minimum period and even change it to another car if your need changes. Fast service and membership points You can become a Privilege customer on the Internet. As a Privilege customer you get driving quickly at the airport and can get, for example, upgrades and free weekend rentals. If your flight is delayed, we will keep your car reserved until you arrive. As a Privilege customer you also get discounts from many hotels and can collect membership points from various airlines. We favor low-emission cars in our fleet, and you can also get electric cars from us. It is all about responsible and economic driving.
FOREX Currency ATM
📍 Terminal 2 · Before security T2 - Departures
Different ATMs have different currencies. From ATMs in the Departures hall you may withdraw following currencies: AED - United Arab Emirates Dirham (100 AED) CHF - Swiss franc (50 CHF) CZK - Czech Koruna (1 000 CZK) DKK - Danish Krone (200 DKK) EUR - Eurozone countries (50 EUR) GBP - English Pound (20 GBP) HUF - Hungarian Forint (10 000 HUF) JPY - Japanese Yen (5 000 JPY) NOK - Norwegian Krona (200 NOK) PLN - Polish Zloty (100 PLN) RON - Romanian leu (50 RON) SEK - Swedish Krona (200 SEK) THB - Thai Baht (1 000 THB) TRY - Turkish Lira (100 TRY) USD - US Dollar (100 USD) FOREX will not charge any fees for the withdrawal, but some banks may charge fees according to their price list. You may withdraw amounts up to 500 EUR per transaction, but the number of withdrawals has not been restricted. Card limits might affect the amount you may withdraw. Our entire currency selection is available in FOREX stores.
FOREX Money Exchange
📍 Terminal 2 · Gate area - Gate 27
Visit our store, atm, or order the currency you need to a preferred pick-up point! Save the receipt and exchange your money back to euros in any of our branches after your trip without a fee. In our stores you may sell and buy travel currencies, get expert advice in currency related matters and transfer money with Western Union. When reserving currency in advance to our store at the airport, please call +3589 417 1053.
Global Blue Tax Refunds
📍 Terminal 2 · Non-Schengen area (Gates 37-55) - Gate 50
Tax Refunds service point Global Blue Refund Office is located at the gate 50, after the passport control. If Tax Refund Office is closed 1. Visit Customs located in arrivals hall. Call Customs (open 24/7) and be prepared to show your passport, flight information and unused purchases. The Customs officer will stamp your Tax Free Forms. 2. You can leave the stamped Forms in Global Blue Mailboxes located at gates 13, 29 and 50, or to standard postbox by using Global Blue return envelope. Don't remove the shop receipt from the Form and please fill in your credit card information. Please note that Global Blue does not support any pre-paid cards for refunding.
Hertz
📍 Terminal 2 · Before security T2 - Arrivals
Hertz operates globally and is known for its wide range of vehicles, from sedans to SUVs, minibuses to vans and more. From us you’ll find the right car that suits your needs. Our 24-hour road service guarantees that you will receive assistance immediately in the event of any technical problems with the car. Hertz Gold Plus Rewards Have you heard about our award-winning Gold Plus Rewards loyalty programme? Members can for example skip the queue, get access to exclusive offers, the option to add an additional driver at no extra cost (spouse or civil partner), reward points on journeys and get a discount on child seats. Find out more and join. It’s free.
Hilton Helsinki Airport
📍 Nearby airport - Lentäjänkuja 1
Hilton Helsinki Airport is a full-service hotel located just a few minutes’ walk from the airport terminal. The hotel offers 330 rooms, including Executive rooms and suites. Soundproofed windows ensure a restful night’s sleep, and all room categories are designed for comfort. For early departures, breakfast is served from the early hours. The hotel also features the high-quality Restaurant and Bar Gui, a gym, and saunas. The conference center includes 12 flexible meeting rooms – from small gatherings to events for up to 330 people. Hilton Helsinki Airport is an excellent choice for both overnight stays and meetings before your flight.
Hotels nearby Helsinki Airport
📍 Nearby airport - Outside the airport area
Hotels at Helsinki Airport Clarion Hotel Helsinki Airport Comfort Hotel Helsinki Airport Comfort Hotel Xpress Helsinki Airport Terminal Hilton Helsinki Airport Scandic Helsinki Airport Hotels nearby Helsinki Airport Break Sokos Hotel Flamingo Clarion Hotel Aviapolis Holiday Inn Helsinki-Vantaa Airport Original Sokos Hotel Vantaa Pilot Airport Hotel Scandic Helsinki Aviacongress Scandic Helsinki Aviapolis Skyline Airport Hotel For timetables of the local buses we recommend to use the HSL journey Planner.
Korrek Pro Center Car Wash
📍 Nearby airport - Parkkitie 5
Korrek Pro Center is a Finnish chain of car care centers offering a wide range of professional services. Your car is treated with high-quality Finnish Korrek and Korrek Pro products – even while you're traveling. Easy and convenient! We offer everything from basic washes to advanced treatments and durable ceramic coatings. You can book and pay for a car wash in advance when reserving parking in areas P1, P2, P3, or P5. Please check the instructions here for leaving and collecting keys. Car wash services are also available without pre-booking when parking in these areas. Our staff will pick up your car for the wash and return it to the same spot. Our car wash is located in the P1 Premium parking area.
Lost & Found
📍 Terminal 2 · Before security T2 - Arrivals
Please register your lost item here . Lost and Found services are provided by Excess Baggage Company in the Arrivals hall on floor 1. More information: Excess Baggage Company at Helsinki Airport Checked baggage that has been accepted for departure but does not arrive on the baggage carousel at Helsinki Airport is not classified as lost property. Enquiries regarding such baggage should be directed to the airline or the ground handling company.
Mailbox
📍 Terminal 2 · Before security T2 - Departures
The mailbox is emptied Mon-Fri at 9 p.m. Stamps, cards and envelopes can be purchased at all airport kiosks.
Maja Living Room
📍 Terminal 2 · Non-Schengen area (Gates 37-55) - Gate 52
Maja Living Room is accessible to passengers whose flight leaves from the non-Schengen area. The space is free to use around the clock. Read more about the quiet room .
Massage Chairs
📍 Terminal 2 · Schengen area (Gates 5-36) - Gate 14
Contactless payment massage chairs offer travelers a moment of relaxation before or after their flight. Massage stimulates blood circulation, relieves muscle tension, and reduces stress levels – a perfect way to spend waiting time or recover after long periods of sitting. The relaxing chairs are located near Gate 14. WorkRelax offers massage chairs for sale, leasing, and rental, and cooperates with JustRelax contactless payment chairs. Welcome to enjoy a massage along your journey.
Meet & Assist
📍 Entire airport
ALLWAYS Meet & Assist, Your Personal Assistant at Helsinki Airport is offered by Plaza Premium Group. We ensure a smooth and efficient airport journey for arrival, transit and departure passengers. We offer services such as Personal Escort, Porter Service, Lounge Access, Priority Security Lane and more. Booking and more information: hel@allwaysvip.com , tel. +358 505 432 088 or https://www.allwaysvip.com/ .
National
📍 Terminal 2 · Before security T2 - Arrivals
When you want to receive rapid first-rate service, choose National. Our professional staff, fluent in several languages, ensures that you receive your car as easily as possible. Known for its excellent reputation, National is an international car rental company which offers world-class car rental services round the globe. We focus on our first-rate customer service and do everything to ensure that you have an excellent journey. Our broad vehicle range consists of cars from all size classes – whether you need a larger luxury vehicle or a compact car for use in cities. We also have minibuses and vans of different sizes. You can easily acquire different additional services, according to what you need. Emerald Gold for loyal customers When you want to make renting a car even easier, become an Emerald Gold member at www.nationalcar.com .
Neste Express
📍 Nearby airport - Ilmailukuja 1
Fill up the tank with us. You’ll find us in the immediate vicinity of Helsinki Airport.
Pet Relief Area
📍 Terminal 2 · Schengen area (Gates 5-36) - Gate 21
Helsinki Airport now has two pet relief areas that make travelling more pleasant for our four-legged friends. The pet relief area is located near gate 21 outside at Toastery Cafe & Bar terrace and is open weather permitting.
Plane spotting and filming
📍 Nearby airport - Terminal (outside the airport)
In addition to the scenic terrace at Helsinki Airport, passengers can marvel at airplanes and airport activity from almost all cafés, restaurants and waiting areas of the terminal's gate area. Helsinki Airport’s scenic terrace is open to everyone visiting the airport. Viewing locations after the security check There is a great vantage point with a view to the apron and the runway at the terrace of the Espresso House . The terrace is located outside. The photographing of airplanes from the terminal is allowed and no separate permit is required. Outside the airport fences Outside the airport, there are several good airplane spotting locations. For example, there is a good view of Runway 2 from the Tullimies cliff top and Ruskeasannantie (near the old cemetery chapel). There is a good view of Runway 1 from Sammonmäki (the crossing of Puusepäntie and Kulomäentie). From Katriinantie, opposite the DHL office, you can view traffic on Runway 3. The Finnish Aviation Photography Association has prepared a map with good viewing locations near the airport.
Planet Tax Refunds
📍 Terminal 2 · Before security T2 - Arrivals
Planet Tax Refund Office at Helsinki Airport is located in the Arrivals hall next to the taxi station. When the office is closed, you can get a stamp from Customs, which is located in the entrance hall in front of the taxi stand, 1st floor, and at the gate 29. Fill in all your information (passport number, name, address, credit card number) in the form and leave your tax free form with the Custom stamp in our return box. Link to the web query form.
Play area
📍 Terminal 2 · Gate area - Baggage claim hall, belt 10
In the baggage claim hall's play area, you can learn about Finland’s national animals and plants. Do you dare to sit on the swan's back and can you find a ladybird on the lakeside rock? How many fish are swimming under the surface of the lake? Waiting for your bags has never been this much fun! Please keep in mind that all young adventurers should be monitored by an adult. There are toilets and baby changing facilities in the baggage claim hall.
Police
📍 Nearby airport - Lentäjäntie 1 B, 4th floor
The Police service outlet is located in a blue glass office building, about 150 metres from the terminal. You can reach the outlet on foot, from the arrivals, along the covered pavement towards Hotel Hilton. Enter through Staircase B, which is also the main entrance of the office building. Airport police serves passengers in regard to these themes: For passports ordered as a normal or fast-track delivery, the customer can select any Matkahuolto service point that handles passports as the collection point. If you have forgotten your passport home, the Police can immediately make a temporary one for you; this kind of passport is valid for one trip. Please note that a temporary passport may not necessarily be accepted in all countries. The passport you have left home expires because only one passport may be valid at a time. Within the area of Itä-Uusimaa Police Department, temporary passports can be printed at the licence service points of Vantaa main police station, Järvenpää and Porvoo as well as the service point at the airport. Find out more: Police: Granting a passport What travel documents are required?
Porterage service
📍 Nearby airport - Nearby airport
Porterage service at Helsinki Airport is offered to you by Ab BMCM Special Services Oy.
Power sockets
📍 Entire airport - Gate area
There are charging points in the waiting areas of departure gates on throughout the terminal, allowing you to easily charge your electronic devices before boarding your flight. You can also charge your batteries using the sockets on the tables of Helsinki Airport’s cafés and restaurants as well as the airport’s charging units.
Quiet pods
📍 Terminal 2 · Schengen area (Gates 5-36) - Gate 12
The pods are soundproof and equipped with air-conditioning, and they include a table for your computer and power sockets. The two-person spaces are also suitable for meetings. The pods are available around the clock without pre-booking and are free. You can step in whenever you need a calm space to concentrate or rest.
Quiet room
📍 Terminal 2 · Schengen area (Gates 5-36) - Near gate 32
The quiet room can be visited by passengers whose flight leaves from the Schengen area. The quiet room is located in the same area than The story of Helsinki Airport exhibition .
Reception desk
📍 Terminal 2 · Before security T2 - Arrivals and Departures Halls
Your organization can order an personal reception desk if you want to welcome or send off a big passenger group. Reception desks are used a lot in association with congresses, seminars and other meetings. We will bring reception desks to the arrivals and departures halls. You can rent the reception desk for a couple of hours and up to many days. VIP service also available Organizations and private persons can also order VIP service from us.
RestPods, Comfort Hotel Xpress
📍 Terminal 2 · Before security T2 - Arrivals, floor P
These lockable pods are located in a shared area, accessible via the Arrivals Hall. They have been designed with comfort and convenience in mind. Each RestPod features smart glass to ensure full privacy, as well as a sofa bed that converts into a comfortable sleeping bed. RestPod+ units include additional sleeping space with a wall-mounted bed – perfect for two guests. RestPods provide space for your luggage and high-speed Wi-Fi, making them ideal for short meetings or entertainment. Nearby facilities include restrooms and a lobby bar for your convenience. Please note: For a full night’s sleep, we recommend booking a hotel room. Pets are not permitted in RestPods, but they are welcome in our standard hotel rooms.
Scandic Helsinki Airport
📍 Nearby airport - Lentäjäntie 1
In the spacious and bright atrium lobby, you'll find our relaxed and casual restaurant – a perfect meeting spot. The bar offers refreshing drinks and snacks. For early departures, our generous breakfast is served from 4 a.m. Stylish and modern rooms with a wide selection to suit every need. All rooms feature high-quality beds and everything you need for a good night’s sleep. Some rooms include a bathtub, and there are family rooms with bunk beds for larger groups. There are plenty of spaces for working and meetings. The atrium and restaurant are ideal for business lunches or celebrating the start of a trip. The gym and sauna are conveniently under the same roof. Free Wi-Fi is available throughout the hotel. The hotel is just a 150-meter walk from Helsinki Airport terminal and train station. Getting to and from the hotel is easy, and connections to Helsinki city center are quick. The train ride takes about 30 minutes, and a taxi ride about 20–30 minutes. The nearby Jumbo shopping center offers a wide range of shops, a cinema, and a spa.
Scenic Terrace
📍 Nearby airport - Lentäjäntie 1 C, 6th floor
Helsinki Airport has a scenic terrace with great views of Runway 1 and 2 as well as of the apron area (the parking area for aeroplanes). The scenic terrace has two parts: inside terrace and outside terrace (closed during winter or during challenging weather conditions). The warm interior terrace has a soft drink vending machine, a photo exhibition of Helsinki Airport past and present, as well as displays for arrivals and departures. Directions The scenic terrace is located approx. 150 metres away from the terminal on top of the blue glass office building. You can reach it by foot from the exit of the arrivals hall through a covered walkway towards Hotel Hilton and by following the windsock signs. We kindly ask people with reduced mobility to contact Finavia information services . The nearest parking areas are P1 Premium, P2 and P5. Information on buses and trains , is available on our website. Opening hours The outside terrace is closed during winter, but you can watch the planes from the inside terrace. The outside terrace is kept open for as long as possible from early spring to late autumn weather permitting. When there is ice on the outside terrace only the inside terrace is open. More information on aircraft viewing and spotting Other plane spotting and filming locations in the terminal and near the airport Share your opinions and experiences on Twitter #HELview.
Passenger Amenities at HEL: common questions
How many passenger amenities options are there at Helsinki Airport?
We currently list 50 at Helsinki Airport (HEL). The list on this page shows each one with its terminal or level where we hold it.
Which terminals at HEL have passenger amenities?
Our listings cover Terminal 2. Each entry on this page shows the terminal it sits in.
Are there passenger amenities after security at HEL?
Yes. 15 of the 50 we list are recorded as being past the security checkpoint, which matters if you have already cleared it and cannot go back.
Counts describe what Tripmojo currently lists for this airport, not everything that exists in the terminals. Airport tenants change often, so check with the operator before relying on any single entry.
Where this information comes from
- The listings. Helsinki Airport's shops, dining, lounges and amenities are gathered per airport from the operator's own terminal directory and comparable published sources, then curated into a single list. Terminal and level labels come from those sources rather than being inferred.
- Before or after security. Recorded where the source states it and left blank where it does not. A missing value means we do not know, not that a place sits landside, which is a distinction worth caring about if you have already cleared the checkpoint.
- What we cannot see. Whether a unit opened this morning, closed last month, or moved concourse. Airport tenants turn over constantly and refurbishments move whole piers, so treat any single entry as a strong lead rather than a guarantee.
- Counts on this page describe what we currently list, not everything present in the terminals. A short list means thin coverage from us as often as it means a quiet airport.
