San José Mineta International Airport (SJC) Passenger Amenities, Water Refills & Nursing Pods

Airport Information Booth

Airport Information Booths are located pre-security in each terminal’s baggage claim area. They are staffed by volunteers trained to answer general questions about the Airport. For information about local events, attractions and lodging please visit sanjose.org .

All-Gender Restrooms

All all-gender restrooms are equipped with stalls for persons with disabilities. Infant diaper changing stations are available at restrooms located near: Gate 8 (Nursing Room) Gates 10 & 13 (All-Gender Restroom) Gates 17, 21, 24, 26 Pre-security: - Terminal A Ticketing Lobby - Terminal A Baggage Claim - Terminal B Lobby

ATM

Bank of America ATMs are conveniently located near: Gate 10 Gate 26 Pre-security: Terminal A Baggage Claim Terminal B Baggage Claim

Automated External Defibrillators (AED)

52 AED cabinets can be found throughout SJC. Cabinets include an AED device, a rescue kit with essential supplies such as a CPR mask and trauma shears, emergency kits with naloxone (Narcan) for opioid overdoses and STOP THE BLEED kits for bleeding control. California’s Good Samaritan Law protects those who use these life-saving resources during medical emergencies.

Bike Racks & Lockers

Pedestrian and Bicycle access is available via Airport Parkway and the marked crosswalks across Airport Boulevard. In the interest of safety, there is no direct pedestrian or bike access via Skyport Drive. The Guadalupe River Trail can be accessed via Airport Parkway. Bicyclists are required to stay on official roadways and bike trails. Both bicyclists and pedestrians should observe all traffic regulations and signs and exercise extreme caution at all times. Drivers on Airport roads are focused on locating their flights and terminals and might not be aware of the presence of bicyclists and pedestrians. SJC offers convenient bike racks and lockers at both Terminals for secure and easy storage. Racks : Terminal A : Rack 1: located on the curb at the entrance to Hourly Lot 2 . Rack 2: located on the curb outside of the sliding doors at the south end of Terminal A baggage claim. Terminal B : located on the curb left to the entrance of Hourly Lot 3 ( Rental Car Center /Terminal B Public Parking Garage). Lockers : Terminal A : located inside Hourly Lot 2 next to the Electric Vehicle Charging Stations at the south end of Terminal A baggage claim. Terminal B : located on the curb left of the entrance of Hourly Lot 3 ( Rental Car Center /Terminal B Parking Garage). How to use BikeLink lockers: Purchase your BikeLink card or download the BikeLink app here . Note: Cards cost $20 and may take up to 5 business days for delivery; locker access via the BikeLink app is instant. Once you have a card or the app downloaded, insert your BikeLink smart card into the card slot or launch the BikeLink app. Follow the on-screen directions to put time on the meter and open the door. Please note that there is a 5-day maximum limit. An hourly charge of 5 cents is deducted, with unused time refunded. Park your bike inside, close the door. When you return to retrieve your bike, open the door by re-inserting your smart card into the slot or launching the app again.

Children's Play Area – Zoom Zone

📍 Terminal B · 2

Designed and built by the Children’s Discovery Museum of San Jose, Zoom Zone is a 600 square foot educational and interactive play area for young children. The space features objects and creatures that fly and teaches kids about the roles that air, wind and wings play in flight. Zoom Zone is located in Terminal B near Gates 24 and 25.

Designated Smoking Areas

Smoking is only permitted outside the terminal buildings in designated areas: Terminal A: • North of ticketing, next to the staircase • Outside baggage claim, at Stop 1 and north end of the curb Terminal B: • North of the ticketing lobby, next to the trees • South of baggage claim, next to the Lot 5 pay station shelter • Ground Transportation Area, at Stops 3 and 8 International Arrivals: • North and south end of the curb Rental Car Center: • North and south end of the curb View map .

Drop Water

So long plastic bottled water … You'll be mist. The Drop Water Mini makes made-to-order zero-calorie, zero-sugar drinks in their contactless high-tech kiosk. Add flavors and caffeine supplements to customize your drink the way you like it, all in a 100% compostable bottle. All major credit cards accepted. Free filtered water is also available through the kiosk.

Electric Vehicle Charging Stations

The Airport currently provides ChargePoint CT 4000, dual chargers, supplying up to 7.2kW over standard SAE J1772 (IEC Type 1) connections. Five charging stations, serving nine vehicles, are located in Hourly Lot 5 next to Terminal B and three charging stations, serving six vehicles, in Terminal A Garage ( Lot 2 ). All are free to use on a first-come, first-served basis. Regular parking fees of the associated parking lot apply. Vehicle charging is only permitted in designated parking spaces using the provided equipment. Customers may not use their own charging equipment. Vehicles parked in EV stalls without actively charging may be cited. The Airport offers complimentary jump-starts for customers whose vehicles have a dead battery. Please call 408-441-5570 or 56# from any courtesy phone for this service. Courtesy phones are located throughout the terminals and baggage claim areas and in each of the bus shelters in the parking lots. Locate a charging station using the ChargePoint Map Finder .

Lost & Found Office

📍 Terminal B · 1

Find Your Lost Item . Business Hours : Monday-Thursday, 8 a.m.-5 p.m. Friday: 8 a.m.-4:30 p.m. Closed on holidays The Airport Lost & Found Office is located between Terminal A and B. Address: 1701 Airport Boulevard, Suite B-1130, San José, CA 95110 Parking: Parking is available in the Terminal A Parking Garage . The parking rate is $2 for every 15 minutes. Phone : 408-392-3559 Please note, recovered items will be retained for 60 days before being donated or disposed of. For health and safety reasons, perishable food items, food and drink containers, pillows, blankets and soiled clothing may be discarded at the end of the business day.

Luggage Carts

Luggage carts by Smarte Carte are available for rent curbside and in both Baggage Claims. $6 per cart; cash and major cards accepted.

Massage Chairs

Relax and recharge before your flight with our full-body massage chairs, available throughout the terminals. Simply tap, pay and unwind while you wait.

Mobility Services

SJC Airport offers complimentary mobility assistance to help make your journey through the terminals easier and more comfortable. Availability, dates, and times may vary. Courtesy Carts Available in Terminal B, our Courtesy Carts provide a quick and convenient ride through the terminal for passengers who may need extra assistance getting to or from their gate. Each cart can accommodate up to six passengers – or a mix of passengers and luggage. Friendly drivers are on hand to help you navigate the airport with ease, especially during peak travel periods. Blueberry Autonomous Chairs SJC also offers Blueberry Autonomous Chairs – self-driving, accessible chairs designed to give passengers more independence while traveling. With easy touchscreen controls, these innovative chairs can transport you through the terminals at a comfortable pace, offering a hands-free mobility option. Both services are free of charge and available on a limited, rotating basis depending on operational needs. Availability may change, so we recommend checking with airport staff on the day of travel or emailing info@sjc.org for the most up-to-date information.

Nursing Rooms

SJC offers five private rooms for mothers to comfortably nurse or pump while at the Airport. The Nursing Rooms are conveniently located within the entrance of the women’s restrooms at Gates 18, 21, 24 and 26; and in a separate room to the left of the restrooms near Gate 8. Each nursing room provides: 24/7 availability Changing table Comfortable seating Power outlets Sink Wheelchair accessible

Pet Relief Areas

There are three animal relief areas; two pre-security and one post-security. Pre-security locations Outside Terminal A, north of ticketing Outside Terminal B, north of ticketing Post-security location Inside passenger walkway between Gates 16 and 17

Power Suite

Charge your devices at our Power Suites while you get some work done. SJC offers 3 areas with comfortable seating and workstations with built-in power outlets so you can remain productive before taking flight. There is no cost to use the stations. Power Suites are located near: Gate 9 Gate 18 Gate 28

ReadySTATION® - Cash to Card Kiosks

ReadyStation ® is a self-service kiosk that converts US currency into payment network branded, non-reloadable debit cards for passenger/public use. Kiosks are in the ticketing lobbies of Terminals A and B. Please note SJC does not have currency exchange services available on-site. However, many banks provide currency exchange services. One nearby option is Currency Exchange International , located at the Great Mall in Milpitas, approximately 8 miles from the airport. Travelers are encouraged to plan ahead for their currency needs. ReadyCARD® Visa® Prepaid Card is issued by Pathward, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Card can be used everywhere Visa debit cards are accepted. ReadyCARD® Prepaid Mastercard® is issued by Pathward, N.A., Member FDIC, pursuant to license by Mastercard International. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Restrooms

All restrooms are equipped with stalls for persons with disabilities. Infant diaper changing stations are available at restrooms located near: Gate 8 (Nursing Room) Gates 10 & 13 (All-Gender Restroom) Gates 15, 17, 21, 24, 26 Customs and Border Protection Processing Center Pre-security: - Terminal A Ticketing Lobby - Terminal A Baggage Claim - Terminal B Lobby

Telephone - Courtesy

Courtesy phones to connect you to your airline or rental car agency are located throughout the Terminals, Curbside and Parking areas. Free local calling to numbers within the 408 and 669 area codes by dialing 7 + 1 before the area code and number. For emergencies, dial 911.

Terminal A Meeter-Greeter Area

📍 Terminal A

The Terminal A meeter-greeter area is a pre-security, meeter/greeter area located next to the Terminal A security checkpoint lobby.

US Mail Drop

Terminal A: South Ticket Counter Lobby Terminal B: North Ticket Counter Lobby

Water Station

Water bottle refill station and fountain. Free filtered water is also available at Drop Water stations.

Wheelchair Assistance

You should pre-arrange wheelchair assistance through your airline . Drivers who need extra time on the curb to load/unload because of a disability should notify uniformed Airport traffic staff. Vehicles should never be left unattended on the curb. Learn more about available Accessible Services .