Tripmojo vs Saily for Indian travellers
Saily writes its refund and activation rules down clearly, which makes a fair comparison possible. Here is how it stacks up against Tripmojo for an Indian traveller, using only what Saily publishes in its terms and help centre.
Head to head: Tripmojo and Saily
| What matters | Tripmojo | Saily | What we found |
|---|---|---|---|
| Pay in rupees, by UPIAvoids your bank's forex markup on dollar prices | Yes: ₹ + UPI | Not stated: UPI not listed | Airalo's currency list has no rupee and its payment list has no UPI; Nomad takes cards, Apple/Google Pay and PayPal. A dollar price on an Indian card usually picks up your bank's forex markup. |
| Refund if your phone is lockedThe most common reason an eSIM won't install | Yes: Full refund | Partly: Only if never activated | A carrier-locked phone is the most common reason a travel eSIM won't install. Matrix's policy says no refund for an incompatible handset; Saily refunds only plans that were never activated, within 30 days. Matrix refundsSaily refundsNomad install-failTripmojo refunds |
| Refund if it never connectsIf it installs but never gets signal | Yes: Full refund | Partly: Their discretion | Airalo refunds an eSIM that isn't working to your original payment method. Nomad wants proof the fault was theirs; Matrix's window is five days from purchase. Ours runs for the plan's whole validity. |
| Days start when you landNo days used while you wait at home | Yes: First connection | Yes: Yes, auto at 180 days | Airalo starts most plans on first connection but some on install, so check each plan's policy. Saily auto-activates an unused plan after 180 days. |
| No ID upload to buyQR right after payment | Yes: None | Yes: None for data | Matrix sends the QR within about four hours, after you email a passport copy. Ours shows on screen as soon as you pay. |
Checked on each provider's own pages on 27 October 2026. Policies change. ‘Not stated’ means we couldn't find it on their site, not that they don't do it.
Where Saily does well
- Saily publishes clear written refund rules, so you know the terms before you pay. Saily refunds
- No KYC is needed for data plans. Saily terms
Other facts we checked
- Saily plans have a 180-day activation window and auto-activate after 180 days. Saily terms
- Data plans need no KYC. A paid phone-number add-on does. Saily terms
- Saily refunds in full if the eSIM was not installed, or installed but not activated, within 30 days and no extras were used. After activation, a refund needs more than 99% of the data left or a Saily-side quality issue, at Saily's discretion. Saily refunds
- Live chat is only inside the Saily app, with email as the other route. Saily refunds
Questions about Tripmojo vs Saily
Does Saily accept UPI?
We could not find UPI on the Saily pages we checked. Tripmojo takes UPI, Indian cards and netbanking, and prices in rupees.
Does Saily refund a locked phone?
Saily refunds in full if the eSIM was never installed or never activated, within 30 days and with no extras used. Once it has been activated, the bar is higher. Tripmojo gives a full refund if the eSIM cannot install on a locked phone or never connects and support cannot fix it.
When does a Saily plan start?
Plans have a 180-day activation window and auto-activate after 180 days. A Tripmojo plan starts at first connection abroad.
Do I need KYC for Saily or Tripmojo?
Not for Saily data plans; only its paid phone-number add-on needs KYC. Tripmojo is data-only with no ID upload, so keep your Indian SIM for OTPs and WhatsApp.
How do I reach Saily support?
Saily offers live chat inside its app and email. Tripmojo sends app push alerts at 50% and 80% data used so you can top up before you run out.
Ready to pick a plan?
Rupee pricing, UPI, and a QR on screen in about 2 minutes.
